This policy explains what personal data Hyperstrate collects, why, and the choices you have. The data controller is (“Hyperstrate”, “we”, “us”). Contact us at office@hyperstrate.xyz.
What we collect
- Account details: name, email address, organization name and the people you invite.
- Billing details: billing contact, company and tax details, and payment records. Card payments are handled by our payment provider; we do not store full card numbers.
- Usage data: API requests, transaction hashes, submission times, routing and settlement status, IP addresses and error logs. We need these to run, bill and secure the Service.
- Messages: what you send us through the contact form or by email.
Transactions you submit are signed by you and become public on Polygon once they are included in a block. Onchain data is public by design and is outside our control.
Why we use it
- To provide the Service, route your transactions and show their status (performance of our contract with you).
- To bill you, apply credit and keep financial records (contract and legal obligation).
- To keep the Service secure, prevent abuse and fix problems (legitimate interests).
- To answer your messages and send essential service notices (contract and legitimate interests).
- To send product news, only if you opt in. You can unsubscribe at any time (consent).
Who we share it with
We share data only with providers that help us run the Service, such as hosting, email and payment providers, under contracts that protect it. We may disclose data if the law requires it. We do not sell personal data.
How long we keep it
Account data is kept while your organization is active and for 180 days afterwards. Billing records are kept as long as accounting law requires. Request logs are kept for 180 days unless needed longer to investigate abuse.
International transfers
If data is transferred outside the European Economic Area, we use appropriate safeguards such as the European Commission’s standard contractual clauses.
Your rights
You can ask to access, correct, delete or export your personal data, object to or restrict certain uses, and withdraw consent at any time. Write to office@hyperstrate.xyz. You can also complain to your local data protection authority.
Cookies
1. What are cookies?
Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website.
Cookies may allow a website to recognize your device, remember your preferences, understand how you interact with the website, measure website performance, and provide advertising that may be more relevant to you.
Cookies may be:
- Session cookies, which are deleted when you close your browser; or
- Persistent cookies, which remain on your device for a defined period or until you delete them.
Cookies may also be:
- First-party cookies, placed directly by our Website; or
- Third-party cookies, placed by external service providers such as Google or Meta.
2. How we use cookies
We may use cookies and similar technologies for the following purposes:
Strictly necessary cookies
These cookies are required for the Website to function correctly and cannot normally be disabled through our cookie preference tool.
They may be used, for example, to:
- maintain website security;
- remember your cookie consent preferences;
- provide shopping cart or checkout functionality;
- enable account login or authentication;
- maintain website sessions; and
Where permitted by applicable law, these cookies may be used without your consent because they are necessary to provide the Website or a service you specifically request.
Functional cookies
Functional cookies allow us to provide enhanced features and remember choices you make, such as language preferences, region, or other website settings.
If you do not allow these cookies, some Website functionality may not work as intended.
Analytics and performance cookies
We may use analytics technologies to understand how visitors use our Website.
These technologies may collect information such as:
- pages visited;
- time spent on pages;
- referring websites;
- approximate geographic location;
- device and browser information;
- interactions with Website content;
- traffic sources; and
- conversion events.
Where required by applicable law, these technologies will only be activated after you provide consent.
Advertising and marketing cookies
We may use advertising technologies to measure advertising performance, create audiences, perform remarketing or retargeting, and display advertisements that may be more relevant to you.
These technologies may collect or process information about your interaction with our Website and advertisements.
Where required by applicable law, advertising and marketing technologies are activated only after you provide your consent.
3. Google services
We may use services provided by Google LLC and/or its affiliated companies, including services such as:
- Google Analytics;
- Google Ads;
- Google Ads Conversion Tracking;
- Google Ads Remarketing;
- Google Tag Manager; and
- Google Consent Mode.
Depending on the services enabled and your consent preferences, Google may receive information regarding your device, browser, interactions with our Website, advertising interactions, and conversion activity.
We may use Google Ads technologies to:
measure whether advertisements result in visits, enquiries, purchases, or other conversions;
create remarketing audiences;
measure advertising effectiveness; and
show advertising based on previous interactions with our Website.
For visitors in jurisdictions where consent is required, we configure our consent system so that relevant Google advertising and analytics technologies respond to your cookie choices.
Google may process information in accordance with its own privacy policies and terms.
You can find more information about Google’s privacy practices at:
https://policies.google.com/privacy
Information about Google’s use of cookies is available at:
https://policies.google.com/technologies/cookies
4. Meta / Facebook technologies
We may use advertising and measurement technologies provided by Meta Platforms, Inc. and/or Meta Platforms Ireland Limited, including the Meta Pixel (Facebook Pixel) and related Meta Business Tools.
These technologies may allow us and Meta to:
- measure visits and interactions with our Website;
- measure conversions resulting from Facebook or Instagram advertisements;
- create advertising audiences;
- create custom or similar audiences;
- perform remarketing or retargeting;
- improve the measurement and performance of advertising campaigns; and
- display advertisements that may be more relevant to users.
Depending on your consent choices and the configuration of our Website, information transmitted to Meta may include information regarding your browser or device, pages visited, actions performed on the Website, advertising interactions, and other technical or event information.
Meta processes information according to its own privacy policies and terms.
More information about Meta’s privacy practices is available at:
https://www.facebook.com/privacy/policy/
Information about Meta’s use of cookies and similar technologies is available at:
https://www.facebook.com/privacy/policies/cookies/
5. Other third-party services
We may also use third-party services that place or access cookies or similar technologies, including services for:
- website analytics;
- advertising;
- conversion tracking;
- embedded videos;
- social media integrations;
- payment processing;
- customer support;
- security;
- content delivery; and
- website functionality.
The specific providers used on our Website may change from time to time.
Our cookie consent tool will provide information about the categories of cookies used and, where available, the individual technologies or providers currently active on the Website.
6. Cookies and technologies we may use
Depending on the configuration of the Website, cookies and similar technologies may include:
- Provider / Service
- Purpose
- Category
- WordPress
- Website operation and functionality
- Necessary
- Cookie consent platform
- Stores your cookie preferences
- Necessary
- Google Analytics
- Website traffic and usage analysis
- Analytics
- Google Ads
- Advertising, conversion measurement and remarketing
- Marketing
- Google Tag Manager
- Manages website tags and integrations
- Necessary / Analytics / Marketing depending on configuration
- Meta Pixel
- Advertising measurement, audiences and remarketing
- Marketing
- Facebook / Instagram
- Social media functionality and advertising
- Marketing
The exact cookie names, providers, purposes, and expiration periods may depend on the services enabled on the Website and may change when third-party providers update their technologies.
Where available, detailed information regarding active cookies can be viewed through our Cookie Settings tool.
7. Consent and cookie preferences
When you first visit our Website, you may be presented with a cookie consent banner allowing you to:
accept cookies;
reject non-essential cookies; or
customize your preferences by cookie category.
Except for cookies that are strictly necessary for the operation of the Website, we will request consent before activating cookies where consent is required by applicable law.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
8. Managing cookies through your browser
Most browsers allow you to view, delete, or block cookies.
You can normally manage these settings through your browser’s privacy or security settings.
Please note that disabling certain cookies may affect the functionality of the Website.
Instructions are generally available from the providers of browsers such as:
- Google Chrome;
- Mozilla Firefox;
- Apple Safari;
- Microsoft Edge; and
- other browsers you may use.
9. International data transfers
Some of the third-party service providers we use, including advertising and analytics providers, may process information outside your country of residence or outside the European Economic Area.
Where required by applicable data protection law, appropriate safeguards may be used for such transfers, including approved contractual mechanisms or other legally recognized transfer safeguards.
For further information regarding how your personal data is processed and transferred, please see our Privacy Policy and the privacy documentation of the relevant third-party provider.
10. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- the cookies and technologies used on our Website;
- our services;
- applicable laws or regulations; or
- requirements imposed by third-party service providers.
The latest version will always be published on this page.
Where appropriate, we may also notify you of significant changes through the Website or our cookie consent interface.
11. Contact us
If you have questions about this Cookie Policy or our use of cookies, you can contact us at: office@hyperstrate.xyz
Security
We use encrypted connections, access controls and monitoring to protect data. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.
Changes
We will post any changes on this page and update the date at the top. For significant changes we will also notify you by email.